Unique Horse

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We're here to help you with all your facility equipment needs. Reach out through any of these channels.

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Plot No 651 Ground Floor Near Radha Krishna Mandir Chakkarpur Sector 28 Gurgaon Haryana-122001

Working Hours

Monday - Saturday: 9:00 AM - 7:00 PM

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Questions

Frequently Asked Questions

Find answers to common questions about our products and services.

What areas do you serve for on-site repairs?

We provide on-site repair services across Delhi NCR, including Delhi, Gurgaon, Noida, Faridabad and Ghaziabad. For areas outside this region, we offer consultation and can arrange equipment pickup or recommend authorized service partners.

How quickly can you respond to an emergency repair?

Our emergency response team aims to reach your facility within 2 hours in Delhi NCR. We operate 24/7, including weekends and holidays, to minimize downtime for your business.

Do you provide warranty on repairs and spare parts?

Yes, we provide a 90-day warranty on all repair work and genuine spare parts. Our preventive maintenance plans also include extended warranty options.

What brands of equipment do you service?

We service all major brands including Nilfisk, Kärcher, Tennant, Hako, NSS, Minuteman, Advance, Nobles, Roots, Eureka, VIP and many more.

Do you offer preventive maintenance contracts?

Yes — flexible monthly, quarterly and annual plans that include regular inspections, parts lubrication, performance tuning and priority service.

Can I get a quote before service?

Yes, our technician diagnoses the issue at your facility and provides a fixed quote before starting any repair work, with no obligation to proceed.

Do you sell genuine spare parts?

Yes, we supply genuine OEM spare parts for all major brands, with manufacturer warranty and optional installation.

How do I book a service?

Call us, message us on WhatsApp, or fill out the contact form on this page. For emergencies, use our 24/7 emergency contact for immediate assistance.

Do you provide operator training?

Yes, we offer on-site training on proper machine operation, daily maintenance and basic troubleshooting to help prevent breakdowns.

What payment methods do you accept?

We accept cash, bank transfers, UPI and all major credit/debit cards, with flexible terms available for corporate clients.